Seeking the Name

What to do now,
Where do I go?
I need someone that's real,
Someone I know

Someone to grasp,
Or to love or to hold
Much like I have been doing,
Only with the fierce and chilling cold

This someone must perform,
A task of great need
By filling a part of me,
That no one can read

That be the challenge
The one impasse
Of finding someone,
Who uses a kind of spyglass

To look me over,
Up and down
To heal that one part,
Making me sound

Though I may know the name,
Of this unsuspecting someone
They don't have a trace,
Absolutely none